What separates the 17% of sellers who generate 81% of the revenue?

They find a growth opportunity the client has not seen yet, one their offering can enable. Sales Innovator Intelligence finds it, and the point of view is usually ready in a few minutes.

From 29 years in enterprise sales at Oracle, Microsoft and Infor, 10 of them working with AI. Every claim on this site is sourced.

Point of view · Growth brief

Public sources only, not reviewed by HubSpot

The growth opportunity it found

HubSpot's next point of JAPAC growth is the renewal already in the diary, not a new customer.
  • 102% net revenue retention, with the full-year view cut to flat
  • 38% growth in deals over US$120,000 a year, as more need board approval
  • US$6.6m* a year in JAPAC for two points of retention, the top of HubSpot's May outlook

Why it happens: the renewal arrives as a price change, and the next hub waits on evidence nobody in the room has prepared.

Sources: HubSpot's Q1 and Q2 2026 earnings calls and results, and its JAPAC release, 23 October 2025. * 2 points × 28,000 JAPAC customers × US$11,800 average, an illustration, not a forecast.

A point of view on HubSpot JAPAC, researched only from public sources, every figure cited. A Growth Brief, Market Context, seven numbered sections from the Serendipity Walk to the Call to Action, and the Evidence Base.

Where do you sit?

  • I run the company.

    Is value selling real in your business, or just on the slide? See where you stand in about nine minutes, then see what a growth-led team costs to run.

  • I own revenue.

    78.3% of sellers missed quota last year (Fullcast and Pavilion, 2026). Give every seller a point of view before every first meeting.

  • I lead a sales team.

    Roll it out to five sellers in a fortnight, with 25 points of view a month shared across the team.

  • I manage sellers.

    Take one point of view into your next deal review, and coach to it.

  • I sell.

    Walk into your next first meeting with a growth idea your client hasn't seen. Usually ready in a few minutes.

Not sure where you stand? Take the free Quotient Lite: 12 questions, about nine minutes.

Uncover Growth

How Sales Innovators find the growth their clients haven't seen yet.

Clients

  • Raine & Horne
  • The Star Entertainment Group
  • Kyte Consulting
  • Snow Software
  • Smart Talent Group
  • PMI Sydney
  • Zoku

The sales ladder is missing a rung

Every rung on the traditional ladder is defined by the size of the accounts a seller is trusted with. The seat above them is defined by something else.

Sales InnovatorFinds the growth a client has not acted on, that your offering enables, and brings it as a strategic partnership opportunity rather than a proposal.
Key Account DirectorTrusted with the largest accounts. The top of a ladder measured by account size and revenue opportunity.
Account DirectorTrusted with larger accounts, works strategically across them, and owns the proposals that answer their requirements.
Account ManagerHolds a book of accounts and serves what those clients ask for.
BDRCreates the first conversation.

Read the book

Three applications, one partnership

Sales Innovator Quotient: team roles placed on a maturity ladder, showing the gap between leadership's view and sellers' view

Quotient

Quotient tells you where your team actually stands, role by role, against the ladder.

How it works

Sales Innovator Intelligence: market, customer and company research drawn into one point of view

Intelligence

Researches the account and drafts the point of view. In our experience, up to two weeks of research, usually ready in a few minutes.

How it works

Sales Innovator Accelerate: a tender response drafted by AI, with pricing and compliance kept for human review

Accelerate

Drafts a differentiated tender response from your sources and the buyer's. In our pilot, a first draft takes an afternoon. Pilot open.

How it works

Front cover of The Sales Innovators, Second Edition, by Michael Scheelhardt: How Modern Salespeople Thrive in The Age of Agentic AI

The Sales Innovators, Second Edition

The method behind every tool on this site, with the evidence labelled for what it is

The Sales Innovators, Second Edition, is a value-selling method for B2B sales professionals and the leaders who run them, built for the age of Agentic AI. Most sellers sell what the client has already decided to buy, against requirements the client has already written. The Sales Innovators do a different job: they find a growth opportunity in the client's own business that the client has not yet seen, and that their offering enables. That is the difference between a vendor and the person the client calls first.

Black and white. Prefer full colour? Get the colour paperback (A$44.95)

What the research shows, and what clients say

17%of sellers generate 81% of revenue. Ebsta and Pavilion, 2024 B2B Sales Benchmarks Report, 4.2 million opportunities across 530 companies.
23 pointshigher quota attainment at the highest tier of sales process maturity. CSO Insights, 2019, n=918.
3.4 monthsfaster ramp when onboarding is well structured rather than poorly structured: 5.7 months against 9.1. Sales Management Association, 2015, more than 100 B2B sales organisations.
Significantly reduced the amount of time to find data of this quality by hours.Brodie Shaddick, Omnipulse AI
A game-changer for anyone serious about mastering sales in today's fast-evolving landscape.Anita Parer, CEO, Kyte Consulting
The Sales Innovators presents a fresh and much-desired focus on the modernisation of sales professionals and sales leadership: a must-read for all sales professionals.Thomas Gudman, Group CEO, NTI
My sales teams are experienced, yet never learned to take an outside-in approach to sell on value. I have worked with Michael for Design Thinking approach enabling our Oracle team to be able to assist our customers on innovation addressing their business needs. I am impressed with his passion, high energy and strong commitment leading above innovation journeyTavesaak Saengthong, Managing Director, Oracle Thailand
Laura McDonald, Sales Innovator's AI service agent (AI-generated image)
Laura McDonald, Sales Innovator's AI service agent

Voice Agents and Avatars

Placed only where the Consent Gradient says an agent belongs.

How this partnership works

Try it on a prospect

See a teaser point of view generated from a prospect's website. Free, no obligation.

This generates a short teaser point of view, not the full report.

Training that installs the method

Uncover Growth

The Serendipity Walk and The Customer Bug List, applied to your live accounts.

$1,295 per person, excluding GST

About Uncover Growth

Storytelling Masterclass

The six-beat arc for presenting a growth case people act on.

$995 per person, excluding GST

About Storytelling Masterclass

Ignite Enthusiasm

Focus and composure before the meetings that matter.

$1,495 per person, excluding GST

About Ignite Enthusiasm

Gamification

Why KPIs do not sell, and what to incentivise instead.

Contact for more information.

About Gamification

Download the case study

The Sales Innovator Programme

All four, over one quarter, delivered in-house.

See the bundle

See the calendar

Reselling Sales Innovator

Resell Sales Innovator